Shipping Policy
At Lace crat, we are committed to delivering your orders efficiently and securely.
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation
Orders are not processed on weekends or public holidays
2. Shipping Timeframe
Standard delivery takes 2–7 business days, depending on your location
Delivery times may vary due to unforeseen circumstances (e.g., logistics delays)
3. Shipping Fees
Shipping fees are calculated at checkout based on your location
All shipping fees are non-refundable
4. Order Tracking
Once your order has been shipped, you may receive a tracking number (if applicable) to monitor delivery
5. Delivery Policy
Please ensure that your delivery address and contact details are accurate
We are not responsible for delays or failed deliveries caused by incorrect information
6. Missed or Failed Delivery
If a delivery attempt fails, the customer may be required to cover additional delivery charges for re-delivery
7. Damaged or Incorrect Orders
If you receive a damaged or wrong item, please contact us within 24 hours of delivery with:
Your order number
Clear photos or videos as proof
8. Risk & Responsibility
Once your order has been shipped, the package becomes the customer’s responsibility
We are not liable for losses caused by courier delays or mishandling, but we will assist where possible
Important Notice
By placing an order with [Your Brand Name], you agree to this Shipping Policy.